Privacy Policy – CertSafe UK

Effective Date: 01.10.2025
Last Updated: 01.10.2025

CertSafe UK (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our app and website.

If you have any questions, please contact us at support@certsafeuk.com

1. Information We Collect

When you use CertSafe UK, we only collect and store the minimum information needed to provide you with secure access to the app:

Account details: such as your name, email address, and password.

We do not collect or store copies of your training certificates on our servers. Certificates remain stored only on your device, under your control.

2. How Your Information Is Used

We use the information we collect for the following purposes:

To create and manage your account.
To provide secure access to the app.
To communicate with you about your account or provide support.
To improve the security and performance of our services.
3. Data Storage & Security

All certificates are stored locally on your device, not on our servers.

We store only your account login details (e.g. email and password) on our secure servers.

We use appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

4. Sharing of Information

We do not sell, rent, or trade your personal data.
We may share information only when required by law or to protect the rights, property, or safety of CertSafe UK, our users, or others.

5. Your Rights

Under UK data protection law (UK GDPR and the Data Protection Act 2018), you have the following rights:

To access the personal data we hold about you.
To request correction of inaccurate information.
To request deletion of your personal data (subject to legal obligations).
To restrict or object to processing in certain circumstances.
To request data portability.

You can exercise your rights by contacting us at support@certsafeuk.com

6. Cookies & Analytics

Our website may use cookies for basic functionality and performance improvements.
We do not use cookies to track or profile individual users.

7. Children’s Privacy

CertSafe UK is not intended for use by children under 16. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last Updated” date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

CertSafe UK
Email: support@certsafeuk.com